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+8 week trial +Up to 12 year guarantee +Directly from manufacturer Customer service 00800 200 300 40

Customer Support

You can reach our knowledgeable support team by phone Monday through Friday from 9 a.m. to 5 p.m. Greenwich Mean Time (GMT) at 00800 200 300 40 (Free call). If you prefer to send us an e-mail, use

Our online help area for customers provides useful services. Have an installation question? A compatability question? Check our FAQ (Frequently Asked Questions) section to see if your answer is answered there. Our system operating manuals are available for download here as well.

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Here you’ll find information about how to place an order with Teufel: Shipping costs, general business conditions, vouchers, right of return and much more.
Customer service details
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Teufel's direct distribution model allows you to buy speakers directly from the manufacturer. This means that you pay more for sound and less for marketing.
Benefits of buying direct
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Download Teufel operating manuals as well as information on how to connect your speaker system. You'll also find handy room size recommendations.
Operating manuals and technical tips
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Browse any of the topics for answers to the most commonly asked questions.
FAQ details
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For a thrilling surround sound experience, find out which home cinema receivers can be combined with our speaker systems.
Learn more
Everything you want to know about our earlier speaker models.
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