8 week right of return
Up to 12 year guarantee
Free & easy returns
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General Business Conditions (GBC)

Our Delivery, Business and Payment Conditions



1. General information/Conclusion of contract
2. Rights of return
3. Warranty
4. Transport damages
5. Delivery conditions
6. Payment transactions
7. Shipping costs
8. Charges/Customs duties/Sales tax
9. Retention of title
10. Minimum order value
11. Coupons
12. Place of jurisdiction and applicable law

Due to its many years of experience in the mail order business, Lautsprecher Teufel is able to attend to the security and satisfaction of all its customers in the best possible way. The following delivery, business and payment conditions apply to contracts with Lautsprecher Teufel – in the version that is valid at the time of the order:

1. General information/Conclusion of contract
a) The provisions contained in the German Civil Code (BGB) apply to any business dealings with Lautsprecher Teufel GmbH. The product descriptions in our online shop and in our catalogue serve for the purpose of submitting an offer to buy.

b) When ordering online, you are submitting a binding offer to buy when you click on the button [Buy now]. You will then first of all receive an automatic e-mail that confirms the receipt of your order but this does not signify acceptance of contract. In this order confirmation you will also find information for the estimated delivery date.

Contract acceptance is accomplished by receipt of a Contract Acceptance Notice by email within five (5) days. This Contract Acceptance Notice contains these General Business Conditions as well as additional information regarding your order and our Privacy Policy. In the General Business Conditions you will also find information regarding your statutory right of withdrawal.

c) For orders placed via telephone, fax, email or post, we will send a Contract Acceptance Notice as a PDF document to your email address. This Contract Acceptance Notice also contains the General Business Conditions as well as additional information regarding your order, our Privacy Policy and information regarding your estimated delivery date. In the General Business Conditions you will also find information regarding your statutory right of withdrawal.

d) You have the option of concluding the purchase contract in the English language.

e) The contracting party of the customer is:
Lautsprecher Teufel GmbH
Managing Director: Sascha Mallah, Joachim Wimmers
Budapester Str. 44
10787 Berlin
Germany
Register Number HRB 20271 at the Berlin-Charlottenburg District Court
VAT ID: DE136745959
Telephone +44 3308080489 (Freecall)
Fax +49 (0) 30 / 300 930-930
Email: service@teufelaudio.com

The European Commission offers a platform for Online Dispute Resolution (ADR) which you can find here: http://ec.europa.eu/consumers/odr/
We are neither required nor prepared to participate in a dispute settlement procedure before a consumer arbitration body.

Contracts with other service providers such as streaming services like Spotify, Simfy or WiMP whose services can be used with certain of our products must be concluded directly with these providers.

f) In addition to loudspeakers, amplifiers, electronic equipment, accessories and fan shop articles, Lautsprecher Teufel offers vouchers, to whit Teufel Audio Gift Certificates, which give you the right to enter into a purchase contract with Lautsprecher Teufel for the purchase of goods to the value specified on the gift certificate. The voucher can be redeemed by entering or giving us notice of the Gift Certificate code. For technical reasons, when purchasing in our web shop teufelaudio.co.uk, only one Teufel Audio Gift Certificate can be redeemed per order. For orders using phone, fax e-mail or post, you can redeem more than one Teufel Audio Gift Certificate. A cash payment of the gift certificate amount is not possible. You can use the gift certificate only for one order and not divide it amongst numerous orders. If the amount of the gift certificate is not completely used, you will receive the balance in the form of another gift certificate. Teufel Audio Gift Certificates are transferable and may be given to friends, acquaintances, colleagues and relatives. The reproduction and any kind of resale of this gift certificate to any third parties, for instance over eBay or a similar internet trading platform, is prohibited. Teufel Audio Gift Certificates are valid for three years from the delivery date, after which they can no longer be used.

g) Sales of loudspeakers, amplifiers, electronic equipment, accessories, Teufel Audio Gift Certificates and fan shop articles by Lautsprecher Teufel are limited to quantities that are usual for a household. Any commercial resale of purchased goods without the prior approval of Lautsprecher Teufel is not permitted. Any infringement of this provision carries a contractual penalty of EUR 2,500 payable to Lautsprecher Teufel. Furthermore, Lautsprecher Teufel reserves the right to refuse future sales of goods to persons violating the above-mentioned provision.

2. Statutory right of withdrawal, contractual right of return

a) Statutory right of withdrawal

Consumers have a right of withdrawal with contracts that have as their subject the delivery of goods. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be predominantly attributed to either their commercial or their independent professional activities (§ 13 BGB (German Civil Code)).

Return Instructions



Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day

• on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, or
• on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good, or
• on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece.

To exercise the right of withdrawal, you must inform us, Lautsprecher Teufel GmbH, Bikini Berlin, Budapester Str. 44, 10787 Berlin, Germany (Telephone 00800-200 300 40, Fax +49 (0) 30 / 300 930-930, Email: service@teufelaudio.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We will collect the goods. We will bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of withdrawal instructions



You will find the model withdrawal form at the very end of our General Business Conditions.

Exceptions to the right of withdrawal

According to § 312 g Section 2 No. 1 and No. 6 BGB (German Civil Code), the right of withdrawal does not apply to the following contracts:
• Contracts for the delivery of goods that are not prefabricated and which were manufactured according to the individual selection or requirements of the consumer or which were custom made according to the personal needs of the consumer; • Contracts for the delivery of sound and video recordings or computer software in sealed packaging if the seal was removed after delivery.

b) General information on returns

aa) In order to facilitate the allocation and internal processing of your return shipment and in order to make it possible for you to avail of a free return shipment, we ask that you first inform us about product returns via a quick telephone call to the following number: 00800-200 300 40 (Freecall).

bb) Please avoid damaging and contaminating the goods and their packaging. Send the goods back to us in their original packaging and together with all accessories and any packaging parts if at all possible. We would be grateful if, where necessary, you could use additional external protective packaging. If you no longer have the original packaging, please use suitable packaging that sufficiently protects the goods against damage when in transit.

cc) Please note that the modalities referred to in Paragraphs b) aa) and bb) are not a prerequisite for effectively exercising your right of withdrawal.

dd) Please note that returns of individual components of the system are not possible. This must be distinguished from the return of individual items of a collective order, which is of course possible.

c) Contractual right of return

For all products with the exception of Teufel gift certificates and in addition to the statutory right of withdrawal, Lautsprecher Teufel grants you a contractual right of return that comes into effect the day after the statutory right of withdrawal expires and ends eight weeks after the goods that you would like to return have been received by you. Your statutory right of withdrawal is not affected by this.

The prerequisite for exercising the contractual right of return is that the goods are undamaged and in good condition. Cables that were cut to measure by you for your system are exempt from the contractual right of return.

The request that the goods be taken back is to be made using our service hotline 00800-200 300 40 (Freecall). You must quote the batch number of your equipment (can be found on the back of the equipment, for example MO 04007480121A) and the Order Number (can be found on the sales slip that is attached to the product or on the order confirmation that you have received as a PDF document, for example 30012345).

If you exercise your contractual right of return, you must send the products back to Lautsprecher Teufel. As long as you have conformed to the packing specifications and return specifications, we will pay the return shipping costs and carry the risk of loss or damage of the goods during transport.

Our packing specifications can be found here: Packing Specifications.

Our return specifications:

By UPS: You will receive the UPS return documents from us by e-mail. Please print these out and make sure that these lay out ready at the time of collection. Once you have printed these out, please contact UPS on the telephone number stated in the e-mail and agree a collection date with them.
By forwarding agent:
Please contact us first by telephone on the number 00800-200 300 40 (Freecall). We will then instruct DHL Freight or the partner shipping affiliate to collect the item. DLH Freight or the partner shipping affiliate will then contact you by telephone to agree a collection date with you.

The costs of delivering the item to the customer by Teufel (before it was returned) are not refunded.

d) Notice for the rescission of a purchase contract for which a coupon was used (promotion voucher/voucher code):
Please note that the (partial) winding up of the contract for exercising the statutory right of withdrawal or contractual right to return in the event of a purchase upon redemption of a coupon may also lead to the winding up of the contract about the receipt of the coupon. This is the case, if the acceptance of the coupon on our side is subject to the reservation of a purchase in the amount of a certain minimum order value and the partial winding up of the contract means that the minimum order value is not reached any more. This means that you will recover your coupon, but must refund the nominal value of the coupon, if the purchase upon redemption of the coupon is only partially winded up (e.g. only with respect to one item of the purchase) with the result that the minimum order value is not reached any more.

e) Notice for the rescission of a purchase contract in which a Teufel Audio Gift Certificate was used: Please note that in case of the rescission of the purchase contract in which a Teufel Audio Gift Certificate was used, the gift certificate will be returned to you. There is no cash payment of the gift certificate amount.

f) Notice for the rescission of a purchase contract for a Teufel Audio Gift Certificate:
In case of the rescission of the purchase contract for a gift certificate as a result of exercising the statutory right of withdrawal, the following applies:
If you have already redeemed the voucher before the return period has expired, or you have passed the gift certificate on to a third party, you are required to provide compensation. In order to avoid the obligation to provide such compensation, only redeem or pass on Teufel Audio Gift Certificates if you have decided not to make use of the statutory right of withdrawal.

g) Notice for the rescission of a purchase contract with the addition of free additional articles/ accessories:
Please note that if we have freely added the additional articles or accessories to your purchase, in case of the rescission of the purchase contract, the free articles or accessories must be returned, too. . The granting of free articles or accessories is subject to you not exercising your statutory right of withdrawal or contractual right of return. Should you not send back the free articles or accessories, we are allowed to claim compensation for said value.

3. Warranty

Lautsprecher Teufel GmbH assumes a warranty obligation according to the following conditions.

These warranty conditions apply provided that they do not conflict with the respective national law with regard to warranty conditions.

Outside of the contractual warranty, the statutory warranty provisions apply. These are unaffected by the contractual warranty declaration.

We grant you a 12-year warranty for housing, chassis and diplexers of loudspeaker boxes and a 2-year warranty for electronic equipment, components and parts - this includes amplifier outputs integrated in loudspeaker boxes, separate amplifiers, receivers, DVD receivers, CD receivers, control units such as Decoderstation, iTeufel models, equipment with integrated loudspeakers such as Cinebar as well as Raumfeld by Teufel products, headphones and accessories, calculated from the date of purchase. Damages to the enclosure or enclosure surface which result from natural or normal use or due to the product’s age are not covered by the guarantee. If defects occur within the before mentioned warranty periods that are not due to damage as a result of improper use or an electrical or mechanical overloading, we will, at our discretion, either replace or repair the equipment. In the event that a device, which is identical in every respect, is no longer available in our product line, we are entitled to make the replacement with a technically equivalent device.

We offer no warranty on fan shop articles (such as t-shirts, grill aprons) and also not on gifts.

The warranty expires, if the device was used contrary to intended use, mishandled or electrically or mechanically overloaded, or if a repair attempt has already been made by yourself or a third party. If you have removed, changed or exchanged components of the device it is also deemed as improper usage and mishandling of the device. The only exception is exchanging the fuse of a device where the fuse is accessible without opening the housing.

The warranty also expires in the event of refinishing or repainting of the housing.

A prerequisite for the provision of the warranty is that together with the equipment you submit a copy of the original invoice. Before returning the defective equipment and the invoice copy, please contact us by phone or by e-mail so that we can inform you of the address for shipment:

E-mail: service@teufelaudio.co.uk
Tel.: 00800-200 300 40 (Freecall)

As long as you have conformed to the packing specifications and return specifications, we will pay the return
shipping costs and carry the risk of loss or damage of the goods during transport.

Our packing specifications can be found here: Packing Specifications.

Our return specifications can be found under 2.c) of this document.

If the warranty claims are justified, we will bear the costs of returning the device. This does not apply if the return address is a country to which we do not deliver..

The warranty does not apply to loudspeakers, amplifiers and electronic equipment that are sent to the end-consumer by another dealer.
If there is a private resale of Teufel products, the warranty can be transferred to the buyer provided that the original invoice is also handed over to the buyer.

The execution of Teufel warranties does not bring about an extension or a restart of the warranty period.

4. Transport damages
If your goods are delivered with obvious transport damages, please immediately claim the damages at your deliverer and notify us as soon as possible by phone 00800-200 300 40 (Freecall) or by email at service@teufelaudio.co.uk.

The lodging of a complaint or contact has no consequences on your statutory rights. You simply help us assert our own claim against the carrier or transport insurance.

5. Delivery conditions
We deliver to Great Britain.

Unless otherwise agreed and with the exception of the delivery of gift certificates (see below), the goods are delivered from Lautsprecher Teufel's warehouse to the delivery address provided by the customer. If delivered by UPS, delivery is made directly into the residential home. If delivered by a forwarding agent, that is, if the systems are quite large and packed on a one-way pallet, delivery is up to the kerbstone edge (in front of the property). The customer must take care of further transportation. The one-way pallet remains with the customer and is to be disposed of as domestic waste or in a recycling centre.

The Teufel Audio Gift Certificate is delivered as an e-mail PDF.

The product descriptions in the online shop provide information about the availability of products. If the ordered product is not available because, through no fault of our own, our suppliers have not delivered this product, we can withdraw from the contract. In this case we will inform you immediately and, if possible, we will offer to supply you with a comparable product. If no comparable product is available or you do not want to be supplied with a comparable product, we will, if applicable, immediately refund you with any payments already made.

The date of delivery is no more than 21 days after the order has been placed.

In the event of different delivery times, we refer to on our product pages.

6. Payment transactions
You can pay via payment in advance, by PayPal or credit card (MasterCard, Visa, Maestro).

Please note that you may not be able to use all the payment methods as the payment methods offered depend on the order amount, order method (telephone or online), the delivery method, the place of destination, the bank account and the preferences specified in the customer's account. The various possibilities are available for selection during the order process and are also described in the information section on our webpages.

We reserve the right to exclude individual payment methods, even after we have received your order.

You have agreed to the receipt of electronic invoices. Electronic invoices will be sent to you in the form of a PDF via email.

You can pay for a Teufel Audio Gift Certificate only by PayPal or credit card.

If you pay by credit card and PayPal your account is debited immediately.

You only have a right to offset if your counterclaims are legally decided on in court or undisputed or are accepted by us in writing.

You can only exercise a right of retention if the claims ensue from the same contractual relationship.

7. Shipping costs
The shipping costs are not included in the quoted sales prices. Each item has its own shipping costs. These shipping costs relate directly to the size, weight, number of packages, product group, shipping company and value of the product. The amount of the shipping costs can alter if additional components are included.

You are informed of the shipping costs due for your order on our product pages as well as during the processing of the order.

8. Retention of title
The sale is subject to retention of title. The goods remain our property until the purchase price is paid in full.

9. Minimum order value
The minimum value for orders is £ 50.00.

10. Coupons (promotion voucher/voucher code)
If you received a coupon from us, you can redeem it against one of your next orders on www.teufelaudio.co.uk subject to the following conditions, however the list not intending to be exhaustive: Each coupon can only be used once per order. You can only use one coupon per order. A cash refund is not possible – this also applies in the event that you exercise your contractual right of return or statutory right of withdrawal after purchasing a product using a coupon. For further information with respect to the winding up of the contract after exercising your statutory right of withdrawal or contractual right to return, we refer to 2. d) of these General Business Conditions.

You can pass the coupon on to friends, acquaintances, work colleagues or relatives. You are not allowed to make copies of them or sell them on to other third parties, especially on eBay or on another comparable Internet trading platform. Unlawfully duplicated or sold coupons cease to be valid.

11. Place of jurisdiction and applicable law
The exclusive place of jurisdiction for all claims relating to the business relationship is Berlin if the customer is a businessman within the meaning of the German Commercial Code (HGB) or is a corporation under public law.

Contracts including these General Business Conditions are subject to the law of the Federal Republic of Germany, to the exclusion of the UN Sales Law. If agreements cover a purpose that cannot be attributed to the professional or commercial activity of the entitled party (consumer), this choice of law only applies in as much as the protection afforded is not withdrawn by mandatory regulations of the country in which the consumer has his/her ordinary residence.

General Business Conditions and Return Instructions Download >


Model withdrawal form

If you would like to withdraw from the contract, please fill in this form and return it to us.

To Lautsprecher Teufel GmbH, Bikini Berlin, Budapester Str. 44, 10787 Berlin, Germany (Fax +49 (0) 30 / 300 930-930, Email: service@teufelaudio.com: I/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the following goods*,


Ordered on*/received on*,

Name of consumer(s),

Address of consumer(s),



Signature of consumer(s) (only if this form is notified on paper),

Date

* Delete as appropriate.


End-User License Agreement (EULA)

Please read this End-User License Agreement (hereinafter referred to as ‘EULA’) carefully and completely. You agree to EULA when you use the Google Cast for audio- enabled Lautsprecher Teufel product (hereinafter referred to as ‘Google Cast enabled device’) and the apps suitable to its usage. You may only use the Google Cast enabled device and the app in accordance with this EULA.

This EULA governs your rights and obligations associated with the software programmes, including any updates and upgrades, and online or offline documentation, which are provided to you to use on the Google Cast enabled device by Lautsprecher Teufel or third parties from which these software programmes originate. The EULA also applies to any data arising from the use of the software programmes (hereinafter collectively referred to as ‘Software’).

Irrespective of this EULA, the use of individual software programmes on the Google Cast enabled device may be subject to the license conditions of third parties from whom these software programmes originate. In this case, the license conditions apply in addition to this EULA. In case of a conflict between this EULA and the license conditions of third parties, the license conditions of third parties shall prevail.

1. Software license

a) Lautsprecher Teufel grants you the right to use the software solely in connection with the Google Cast enabled device upon which the software was originally installed by Lautsprecher Teufel. Lautsprecher Teufel and third parties reserve all rights to the software, to which you have not been expressly granted with this agreement. The right of use expires immediately after the Google Cast enabled device on which the software is installed is no longer used.

b) In no way may you duplicate, work on or edit this software or duplicate any alterations and changes. In no way may you tamper with or circumvent functions and mechanisms used to protect the software against unauthorised usage. In no way may you also disconnect the software or individual components of the software for the purpose of using components on one other or with another Google Cast enabled device and use them either together or separately. Reverse engineering and dissembling of the software is also prohibited. Decompiling is only permitted for the purpose of rectifying the software’s inability to operate with other software or hardware components, insofar that this is permissible by law, which falls under this agreement.

c) The license restrictions stipulated in a) and b) do not apply to software programmes or programme components which fall under an open source license. The use of this software programme or programme components is based solely on the relevant open source license in its currently valid version which applies at the time of use. For any use of a software programme or programme components which are subject to an open source license, the user must familiarise himself/herself with the respective license conditions as well as to strictly comply with the license conditions. If the open source license includes an obligation on the part of the supplier to provide the user with the software’s source code, the end-user can contact Lautsprecher Teufel in this regard.

d) You may not remove or alter, cover up or deface any trademarks or other notices on the Google Cast enabled device; this also applies to the Google Cast enabled device manufacturer or parts of the Google Cast enabled device or the software.

2. Content services

a) The acquisition or use of the Google Cast enabled device and software does not entitle you to access content (music or other sound recordings, films, etc.) which has been made available by a third party (hereinafter referred to as a ‘Content provider’) on a network or a server. The use of this content is exclusively dependent on the conditions on which the content provider makes this content accessible for retrieval. In order to use this content, you must conclude an agreement with the content provider for which you may be obliged to pay a fee to use the content provider’s content. Lautsprecher Teufel or a third-party provider from whom a software programme on the Google Cast enabled device originates are not responsible for the provision and use of the content by a content provider.

b) If you use the Google Cast enabled device and the software to access legally protected content (music or other sound recordings, films, etc.), the Google Cast enabled device and the software may only be used to the extent to which law or contract allows you to access this content in accordance with the law under which this agreement or content fall. You shall indemnify Lautsprecher Teufel and any third party from whom the software programme on the Google Cast enabled device originates from any claims that may arise due to unlawful use of content. This also applies to any costs which may arise for Lautsprecher Teufel or a third party from whom the software programme on the Google Cast enabled device originates in connection to your unlawful use of content. In the case of the unlawful use of content, you agree that Lautsprecher Teufel or a third party provider from whom a software programme on the Google Cast enabled device originates shall take all appropriate measures to ensure the property rights to the content. Such measures may also include online controls on your use of the software or another user of the Google Cast enabled device which allow for an examination of the lawful use of the software.

3. Internet connection

The use of the Google Cast enabled device and online access to third-party content require an Internet connection. You must conclude a license agreement with a telecommunications provider in order to have an Internet connection. Lautsprecher Teufel or a third party provider from whom a software programme on the Google Cast enabled device originates are not responsible for the services of the telecommunications provider. Lautsprecher Teufel or a third party from whom a software programme on the Google Cast enabled device originates do not guarantee that the Internet connection you have on your Google Cast enabled device is sufficient in order to use all the Google Cast enabled device’s functions or the software installed on it. The provision, quality and security of your Internet connection is the sole responsibility of your telecommunications provider and is subject to the conditions it agreed upon with the end-user.

4. Updates and upgrades

The end-user agrees that Lautsprecher Teufel or a third party from which a software programme on the Google Cast enabled device originates shall regularly make online software upgrades, updates and other changes at its own discretion, i.e. without any prior consent. If necessary, such upgrades, updates or changes can modify or delete functionalities of the software. Lautsprecher Teufel or a third party from whom a software programme is provided on the Google Cast enabled device can make the further use of the software or a software component conditional on the complete installation and acceptance of upgrades, updates or changes. The terms of use of this EULA shall continue to fully apply for the upgraded, updated or modified software or software component.

5. Liability and guarantee

a) Lautsprecher Teufel and the end-user agree that the absence of errors in software based on the current state of technology cannot be guaranteed. Minor errors in the software do not represent a defect with the Google Cast enabled device. Lautsprecher Teufel will endeavour to resolve any substantial errors by way of online software updates.

b) Lautsprecher Teufel or a third party from whom a software programme on the Google Cast enabled device originates are not responsible for software functions meeting your expectations and that the software is regularly updated.

c) Provided it is possible to use the Google Cast enabled device and software to access the network or the server of Lautsprecher Teufel or a third party, who can also be a content provider, Lautsprecher Teufel does not guarantee that, upon granting the right of use to the software, continuous access to the network or server of Lautsprecher Teufel or the third party can be guaranteed at all times and without interruption.

d) Lautsprecher Teufel or a third party from whom the software programme on the Google Cast enabled device originates, do not assume any warranty or liability in all cases where the end-user uses the Google Cast enabled device and the software in an environment where it may not be used due to the law, contract, house rules or any other possible reasons (e.g. hospitals, nuclear power facilities, aircraft).

6. Termination

Lautsprecher Teufel or a third party from whom a standard programme on the Google Cast enabled device originates are entitled to terminate this EULA and any additional provisions in favour of the third party and thus to prohibit the end-user from further using the software when the end-user has violated a provision of this EULA once again after Lautsprecher Teufel or the third party informed him/her of the infringement of this EULA. In case of termination, they are no longer entitled to use the software or the standard programme affected by the termination.

7. Inclusion of third parties

a) Every third party from which a software programme on the Google Cast enabled device originates is entitled to assert and enforce all rights of Lautsprecher Teufel, arising out of the terms of this EULA against the end-user, in its own name against the end-user, provided that the third party has been affected by the end-user’s behaviour. This applies in particular when the behaviour of the end-user impacts the third party’s interests to its software programme.

b) Google Cast for Audio

aa) Google Cast for Audio is a software-based technology of Google, Inc., USA, which enables the Google Cast enabled device to wirelessly access content made available by Google. Upon installing this technology, you must accept the Google Terms of Services (http://www.google.com/policies/terms/) and the Google Privacy Policy (http://www.google.com/policies/privacy/). It is not possible to use the technology without your express acceptance of these Google policies.

bb) You can subsequently activate a technology provided that Lautsprecher Teufel installs a Google Cast technology on a Google Cast enabled device at a later point in time. In this case, you must also accept the Google Terms of Services (http://www.google.com/policies/terms/) and the Google Privacy Policy (http://www.google.com/policies/privacy/). It is not possible to use the Google Cast technology without your express acceptance of these Google policies.

cc) In addition to software whose usage is limited to the property rights of Google or third parties, Google Cast for Audio also uses open source software which is subject to the conditions of an open source license. Further information is available at https://support.google.com/googlecast/answer/6121012. The end-user acknowledges the requirements and restrictions of this open source license upon using Google Cast for Audio.

c) StreamUnlimited Engineering GmbH The Google Cast enabled device contains a software programme of StreamUnlimited Engineering GmbH, Austria (hereinafter referred to as ‘StreamUnlimited’) that is required for the use of Google Cast for Audio and if necessary for other technologies and services in the future. In addition to the terms of use for software on the Google Cast enabled device, the following conditions, which are required for using StreamUnlimited Software, and which are accepted by the end-user upon using the software, apply.

aa) The end-user acknowledges that any use of the licensed software is limited to a certain cloud server. The conditions for use are outlined in the best practice for the authentication and server usage (see below).

bb) The end-user is prohibited from transferring the StreamUnlimited software to another Google Cast enabled device.

cc) StreamUnlimited rejects any warranty in the scope allowable by applicable law. Implied warranties of sufficient quality, suitability for a particular purpose, violations of intellectual property rights of third parties and defects that arise in the course of using the software are excluded from the warranty. Furthermore, StreamUnlimited does not guarantee the uninterrupted provision of the licensed software, nor does it guarantee that it will run smoothly or that defects shall be rectified.

dd) StreamUnlimited rejects any liability for any direct or indirect or incidental or consequential damages arising from the use of licensed software.

ee) StreamUnlimited rejects any liability for the availability and proper functioning of audio service functions such as Google Cast, unless it can be demonstrated that StreamUnlimited acted with intent or gross negligence.

ff) The end-user agrees that his/her use of StreamUnlimited’s licensed software shall be verified by protocolling user activities on the cloud server, that Lautsprecher Teufel may also report unauthorised use to StreamUnlimited and that Lautsprecher Teufel can transfer any rights of examination to which it is entitled to StreamUnlimited.

gg) The end-user is aware that the permission to use the licensed software may be revoked under certain conditions set out by StreamUnlimited. These conditions are outlined in ‘Best practice for authentication and server usage’ (see below).

hh) The end-user acknowledges that the developer of audio service functions such as Google Inc. can revoke the license key for the use of its functions regardless of this EULA and the supplementary terms of usage of StreamUnlimited, and that StreamUnlimited may not influence these measures in any way. StreamUnlimited cannot be held responsible by end-users for such disruptions to the services of audio service functions such as Google Cast.

ii) The end-user agrees that StreamUnlimited is entitled to enforce its intellectual property rights to the licensed software in accordance with this EULA. Best practice for authentication and server usage

(i) The end-user acknowledges that the licensed software has been developed by Stream Unlimited Engineering GmbH (hereinafter referred to as ‘StreamUnlimited’) and that StreamUnlimited organises and supports the cloud server which is required for access to audio services.

(ii) The end-user acknowledges that any use of the licensed software or the supported online music features (e.g. Google Cast) or any other function can make a transfer to a cloud server necessary, which include the ‘Google App Engine’ which is operated and managed by Google, Inc., USA, or a similar product that is operated or managed by a third party. StreamUnlimited is not responsible for unauthorised access to this cloud server and for the data processed in this event.

(iii) Within the context of a subscription agreement, the end-user can access the cloud server through a Google Cast enabled device or any other method permitted by Lautsprecher Teufel.

(iv) By agreeing to the provisions of this EULA and any additional terms of usage of StreamUnlimited, the end-user is granted a non-exclusive, revocable, non-transferable, limited right to use the respective cloud server in accordance with the terms of the EULA and the additional terms of usage of StreamUnlimited for the sole purpose of streaming content via the licensed software and the corresponding online music features, as they are integrated into the Google Cast enabled device.

(v) The end-user acknowledges that he/she has no right or other entitlement to the cloud service, data, applications, business methods or parts thereof, or any type content, which is processed via the cloud server.

(vi) The right of the end-user to use the cloud server ends with the object of ownership to the licensed product.

(vii) The end-user acknowledges that StreamUnlimited is entitled within appropriate means to check the end-user’s lawful use of the licensed software in order to detect any unlawful or in any way irregular use of the licensed software (e.g. the transmission of a copy of the licensed software to an unlicensed Google Cast enabled device). The identification of the Google Cast enabled device of the end-user is carried out using an integrated individual token to which the end-user, by using it, gives his/her consent for monitoring purposes.

(viii) The Google Cast enabled device communicates with the cloud service during every operation, in order for StreamUnlimited to generate certain data required for the authentication and verification of the legitimate use of the licensed software. This data processing does not violate any confidentiality interests of the end-user, because StreamUnlimited, as the owner of the intellectual property rights to the licensed software, can invoke its legitimate and prevailing interests in the verification of the proper usage.

(ix) For this reason, the end-user recognises that the usage of StreamUnlimited’s licensed software shall be monitored each time the cloud server is accessed, so that the MAC address (Media access control address), the IP address of the end-user, the brand, model and firmware version of the Google Cast enabled device, the identification number and the access time stamp are protocolled every time the StreamUnlimited Google Cast enabled device is activated. By analysing this file, StreamUnlimited can detect any misuse of the licensed software. The end-user acknowledges that StreamUnlimited may store and process the data from these monitoring activities and analyse them in the case of reasonable suspicion of illegal misuse of the licensed software. StreamUnlimited is also entitled to transmit the data in an anonymous format to the appropriate developer of one of the licensed software-supported functions if reasonable suspicion of an infringement by the end-user exists.

(x) The end-user acknowledges that StreamUnlimited can revoke the right to use the licensed software if the analysis of the monitored data suggests a reasonable suspicion of unlawful use of the licensed software. In this case, the end-user shall receive an automatic notification with instructions to contact customer service. If it turns out that the end-user is an authorised user, customer service can reactivate the licensed product for him/her.

(xi) In regards to its intellectual property rights to the licensed software as well as to the usage of the licensed software, the end-user accepts that StreamUnlimited is a direct beneficiary to such as stipulated by this EULA and the supplementary terms of usage of StreamUnlimited. StreamUnlimited is entitled to defend the rights to the licensed software and to enforce all rights and claims arising from misuse of the licensed software or a breach of this EULA or the supplementary terms of StreamUnlimited directly against the end-user.

8. Other relevant provisions

a) In addition to this EULA, the Data Privacy Policy which was agreed upon between Lautsprecher Teufel and the end-user in regards to the use of the Google Cast enabled device and software shall apply for the use of the Google Cast enabled device and the software. In case of a conflict between this EULA and the Data Privacy Policy, the provisions of the Data Privacy Policy shall prevail over the EULA.

b) In addition, the General Terms and Conditions of Lautsprecher Teufel shall apply. In case of a conflict between these General Terms and Conditions and this EULA, the provisions of this EULA shall prevail.

9. Applicable law and jurisdiction

Insofar that the purchaser and/or end-user of the Google Cast enabled device is a merchant, EULA is governed by the laws of the Federal Republic of Germany under exclusion of the UN Convention on the International Sale of Movable Goods. The legal place of jurisdiction is Berlin, Germany.

Insofar that the purchaser and/or end-user of the Google Cast enabled device is not a merchant, German law shall also apply, provided that the law of the State in which the purchaser and/or end-user of the Google Cast enabled device is located allows for the application of foreign law to be agreed upon in a legally effective way.


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Last revised on January 19, 2017

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